Billing and Shipping Policy

How long will it take to receive my FIN Water Purifier?

We know you’re very excited and can’t wait to have the FIN Water Purifier at your home. We are as excited as you are, and we usually ensure that the product is dispatched from our warehouse in a maximum of 3 days. Once we dispatch it, our logistics partners will deliver it to you in 3-5 days after dispatch, although the exact time of delivery differs depending on the location and other factors. Currently, deliveries may be slightly delayed than usual due to government restrictions and the ongoing pandemic, but we are working closely with our logistics partners to ensure that you get your package as soon as possible! 

How do I know where my order is?

You’ll get email and SMS alerts of the order status along with a tracking number of the package using which you will be able to track the status of the package on the logistics partner’s website.